Error After Updating to Version 4.7

  • I updated the plugin to 4.7 version and I cannot use the plugin to receive or send automatic messages anymore. It always shows “There was an error trying to send your message. Please try to contact us by another method.” What?????? I contacted my host several times and the assured that the problem is with the plugin. I reinstalled it. the problem still exists. I downloaded an old version of it. Nothing changed. any help??

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    FAQ > After submitting the form, I get an error message stating “Failed to send your message”. What is wrong?

    I also have this issue. The form works Ok in Firefox and Chrome and even Opera but not in MS Edge or Internet Explorer. I get the red border message: “There was an error trying to send your message. Please try again later.”

    I have tested the email address (which forwards to my main email address) and email is sent and received as normal.

    I have also read through your documentation and the from field only contains the [email protected]. Nothing complicated, thats it.

    I guess the nonce verification is the problem. My site is hosted on a hosting provider which caches with Varnish cache, that can’t be configured or turned off. So the only other option would be to turn of nonce-verification somehow. However I didn’t find that option in Contact Form 7 yet.

    Disabling nonce-verification didn’t fix it, however a downgrade to 4.5.1 did.

    4.5.1 also uses nonce-verification.

    When looking in the debugger with netbeans there is a different Google-response in recaptcha.php around line 82.

    The google reply to success is true for 4.5.1 and false for 4.7.

    I discovered something trivial: a reCaptcha key entry possibility underneath ‘Integration’. I disabled the separate recaptcha plugin and entered the reCaptcha-keys overthere. Since then the orange border issue is over and I can upgrade to 4.7

    • This reply was modified 7 years, 7 months ago by rmast.
Viewing 7 replies - 1 through 7 (of 7 total)
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