Error After Upgrading – RunTimeException thrown

@jmdesignsolutions – Have you tried re-installing NextGEN Gallery? This is not something we are seeing ourselves in our testing.

Thanks!

– Cais.

Hi Cais,

Thanks for the reply, I’ve tried that and it doesn’t make any difference.

I also get a blank screen whenever I try and view the Gallery Settings and Other Options in the WP admin if that helps at all?

Kind Regards,

James

@jmdesignsolutions – Issues like that generally point to a conflict somewhere although tracking them down usually means going through the process of deactivating all active plugins and re-activating to test. It might be worth while to set up a staging site (that exhibits the same issues) and work from it.

Thanks!

– Cais.

Hi Cais,

Thanks for the reply, yes I’ve tried disabling all the plugins but it makes no difference.

I guess I’ll just have to use a replacement plugin that works on this server.

Thanks,

James

@jmdesignsolutions – Please feel free to send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

Thanks!

– Cais.