• Resolved crgure

    (@crgure)


    Buenas tardes

    Llevo días intentado conectar la publicación automática con facebook y es imposible. He seguido todos los pasos, desde que inicias sesión en WordPress.com hasta la pantalla final para introducir usuario y contrase?a de la cuenta Facebook.

    Desde WordPress.com pone que está conectado pero desde el panel de wp-admin de la web, desde la opción Jetpack—>Ajustes—> Compartir—> Conecte una cuenta, da el siguiente error: Invalid/missing blog nonce. All core actions require a valid nonce.

    ?Podéis ayudarme?

    Gracias.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hi @crgure,

    We primarily offer support in English, at this time, but I can use Google Translate to understand your messages, and respond in English I hope that’s ok.

    Our developers have implemented a fix for the issue. Could you please try reconnecting Facebook, Instagram or any other social network from WordPress.com to your?site and let us know how it goes?
    ?
    Everything should work as expected, but if you encounter any errors, please take a screenshot and share it with us in your reply.
    ?
    Looking forward to your feedback!

    Thread Starter crgure

    (@crgure)

    Hola Gaurav

    El problema sigue igual. (no me deja adjuntar imágenes desde aquí, me dice que la adjunte desde una URL)

    Desde WordPress.com si pone que está conectado.

    Gracias y un saludo.

    • This reply was modified 5 months, 1 week ago by crgure.
    Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @crgure

    Could you share a screenshot so we can see what you’re describing? You can create screenshots using something like Snipboard: https://snipboard.io/ or Imgur: https://imgur.com and post the link in a reply here.

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @crgure,

    Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter crgure

    (@crgure)

    Hi Joseph B.

    I still have the same problem.

    Attached screenshots:

    01: https://snipboard.io/RnyKF6.jpg

    02: https://snipboard.io/gNjQzc.jpg

    Thanks!!

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @crgure,

    Thank you for the screenshot.

    Please use the contact form to reach us privately so we can assist you further. When sending the email, please make sure to include the link to this forum thread.

    Thank you!

    Thread Starter crgure

    (@crgure)

    Hi Alin,

    I still have the same problem.

    A few days ago I wrote to the support you indicated:
    contact form ( https://jetpack.com/contact-support/?rel=support&hpi=1 )
    Nobody has answered me.

    Thanks

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @crgure,

    It seems like we did sent you a reply via email, but you apparently never got it.

    I have resent it to you, I hope you’ll receive it this time! Please check also your junk/spam folder in case it has accidentally gone there.

    Let us know if you have seen our reply!

    Thread Starter crgure

    (@crgure)

    Hola,

    No he recibido ningún email al respecto. Tampoco en la carpeta de SPAM.

    Por favor, volved a enviar.

    Gracias y buen día!

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hello there – it appears we sent the email but you didn’t receive it. Since you are getting the Invalid/missing blog nonce error could you please provide the below steps to check if this help you:

    1. Log out of your site and log back in or login to a new browser:
      • Ensure you are logged out completely and then log back in to refresh your session or the more better way is to try login from a new browser.
    2. Disconnect Jetpack and reconnect it:
      • Navigate to the Jetpack settings on your site.
      • Locate the option to disconnect Jetpack and proceed with the disconnection.
      • Once disconnected, reconnect Jetpack to re-establish the connection. Here are the detailed steps.
    3. Open the Jetpack Social connection page in a new tab and try adding a connection:
      • Open a new tab in your browser and go to the Jetpack Social connection page through WordPress.com or Jetpack Cloud Dashboard.
      • Attempt to add Facebook social connection from this page.

    Following these steps should help resolve the issue. If you encounter any further problems or need additional assistance, please do not hesitate to reach out.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @crgure,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter crgure

    (@crgure)

    Hola!

    Si, ya está solucionado, seguí los pasos del email anterior con las instrucciones para volver a conectar Jetpack y ahora ya funciona.

    Muchas gracias por el soporte recibido.

    Un saludo!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there @crgure,

    We’re so glad to hear that you’re all set now ??

    If you have a moment, could you give us a review to help us spread the word about our plugins?

    https://www.ads-software.com/support/plugin/jetpack-social/reviews/#new-post

    That will help us spread the word about our product and the support we provide to our users.

    Thanks in advance if you spend some minutes of your time!

Viewing 13 replies - 1 through 13 (of 13 total)
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