Error: Amount is required on Product page

  • Resolved FIT

    (@futureit)


    4 years, 6 months ago

    Hi There,

    I’ve just applied the latest security updates and cannot proceed past the checkout page without the error “Amount is required”

    We have both preset amounts and have Allow custom amounts ticked.

    Choose amount on the dropdown does not work either. I tried removing the gift card preset amount but them the whole form for the recipient/senders details disappeared :/

    Could you please investigate? I’ll need to restore a backup to get this operational for the client again in the interim.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author pimwick

    (@pimwick)

    Sorry to hear you’re having trouble. Can you send me the URL to your gift card product? I’ll see if I can help spot the issue.

    Plugin Author pimwick

    (@pimwick)

    I’m marking this thread as Resolved since we haven’t heard back but let us know if you have further questions.

    Thread Starter FIT

    (@futureit)

    Sorry, I didn’t receive your reply.

    As mentioned I had to roll back the gift card system update by restoring a backup so it would work again. So you will not be able to see the issues that arose.

    Also not very keen to share the URL in a public forum either.
    Is there another way you can assist?

    Thanks

    Plugin Author pimwick

    (@pimwick)

    You can email us directly and we’ll see if we can spot the issue: [email protected]

    Thread Starter FIT

    (@futureit)

    Thanks, I’ve sent an email ??

    Hi! Iim having the same issue. How was it solved?

    Thread Starter FIT

    (@futureit)

    I ended up rolling back to the previous version temporarily, then just waited for further WP Core + plugin updates and it worked fine a few versions after.

Viewing 7 replies - 1 through 7 (of 7 total)
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