[Error] An account is already registered with your email address. Please log in.

Hello,

please see this support topic for a solution to the issue with the “Please log in” link.

Thank you so much, Diana. Unfortunately, I installed the zipped update, but it will not activate on my plugins page. It’s probably because I have the Multi-Step Checkout Pro for WooCommerce Version 2.29.1 activated on my site.

I tried to deactivate the Pro plugin, which allowed me to activate the 2.25.1 version you offered, but when I reactivated the Pro plugin, it deactivated the 2.25.1 version.

I think I’m stuck. Much like that “Please log in” button ??

The “Please log in” issue was fixed in a later version of the plugin’s pro version.

Nevertheless, you can fix it by adding the following PHP snippet to your child theme’s functions.php file:

add_filter( 'woocommerce_registration_error_email_exists', function( $message ) {
    return str_replace( '"showlogin"', '"showlogin-wmsc"', $message );
});

And then the following JS code:

jQuery( document.body ).on( 'click', 'a.showlogin-wmsc', function(e) {
    e.preventDefault();
    self.switch_tab( 0 );
});

I’m sorry, Diana. The only solution that worked for me was installing the non-Pro version of your plugin, 2.25.1.

But here’s what I did:

With the Pro plugin activated, I installed the code you shared above. But it didn’t change the “Please log in” link’s behavior.

I thought it may have had something to do with my license expiring, so I renewed it and activated it. However, installing the latest version of your Pro plugin, 2.34, did not fix the issue.

I cleared my cache everywhere just to be sure it wasn’t some issue like that.

But nothing worked.

So I deactivated the Pro version, activated the non-Pro version, and I am now using that version of your plugin just fine.

It would be great to have the Pro version work too.

I’m wondering if you have any suggestions for me to troubleshoot.

I really appreciate your help with this.

Sorry, the fix for the “Please log in” issue was still in the waiting list for the next plugin release.

Would you update the plugin to the 2.35 version? Then it should be working alright. Open the “WP Admin -> Dashboard -> Updates” page to check for new plugin releases.

Thank you so much, Diana. I updated the plugin to the pro 2.35 version, which now works.

One small tweak for the next version: When I am redirected back to the login panel after clicking “Please log in,” the error message remains at the bottom of the login page (it doesn’t in the standard 2.25.1 version).

Otherwise, it is 100% functional. I appreciate all your support with this.

Have a lovely weekend!

• This reply was modified 1 year, 1 month ago by ZLC.