Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    On our reg form there is a hidden field called ’email_2′ which may have been populated. Have you tested this on other machines, or customised the form?

    Thread Starter jleung1994

    (@jleung1994)

    Hi,
    I have no problem registering an account myself.

    I’ve added required billing first name, last name, company, and phone number to the registration form on my-account page.

    Also, my boss, he previously already created an account using his gmail. This time he tried to create another account with his work email (I mean [email protected]).

    My client is suddenly having this problem, too. The forms have been customized.

    Thread Starter jleung1994

    (@jleung1994)

    Why does this issue appear once in a while? Because of security?

    Plugin Contributor Mike Jolley

    (@mikejolley)

    I wonder if browser auto-complete is filling the field in your case. That said I could not replicate auto-fill filling the hidden field on chrome. What browser does he use?

    Thread Starter jleung1994

    (@jleung1994)

    He used Firefox and Chrome, which is the same as what I used and I have no problem creating an account.

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Hmm. Not sure what to suggest.

    If you view source (logged out) and find that field, I assume it has no value?

    Has he tried both being logged in and logged out?

    How about turning off autocomplete in the browser temporarily.

    Thread Starter jleung1994

    (@jleung1994)

    I didn’t get a reply whether he tried turning off the autofill. Could this be a cache issue? Or Ubuntu computer issue?

    Thread Starter jleung1994

    (@jleung1994)

    I did the same registration on my computer for him. Everything worked fine.
    Any idea why?
    Could this be a temporary web hosting issue?
    The top menu of the website disappeared for a few minutes in Chrome yesterday, but works fine in Firefox. The menu now works fine again.

    Plugin Contributor Mike Jolley

    (@mikejolley)

    I really cannot say.. if it occurs again, try the autofill solution.

    Thread Starter jleung1994

    (@jleung1994)

    ok, thanks

    in the end it was auto refill that cause the problem , for once i though its the adblocker

    How to prevent browser from auto-complete this field?

    Issue: https://github.com/woocommerce/woocommerce/issues/11839

    Solution: Copy myaccount/form-login.php to your theme’s woocommerce templates. Edit the file, add autocomplete=”off” replace:
    <form method=”post” class=”login”>

    with:
    <form method=”post” class=”login” autocomplete=”off”>

    For me the problem occurs when I try to register an account as a seller. The problem occurs if the password filled has been autocompleted. How can I disable autocomplete of the password field during registration?

Viewing 14 replies - 1 through 14 (of 14 total)
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