Error: App could not synchronize with website

Hi Kamlesh,
Thanks for using WP-AppKit. As explained in this post: https://www.ads-software.com/support/topic/support-policy-39/, we only answer to support questions on our support email: support[at]uncategorized-creations.com.
Can you please write to this email so that we can try to find a solution to your problem?
When you write to our support email can you please:
– tell us what you have when you go to your app edition panel in WordPress Back Office, then click on the “Show me web service data” button ? (The “App could not synchronize with website” error often comes from a wrong Web Service content)
– be more specific about what your exactly mean by “call category id & page id inside any div” ?
Thanks,
Regards

I close this ticket as it is inactive. Don’t hesitate to reach us at support[at]uncategorized-creations.com for any further questions.

Hi, could you help me please?
I am having a similar issue, but this solution did not work to me, I am using version 1.5.5, And I always get this message:

App could not synchronize with website, I have change the code on: /wp-appkit/app/core/launch.js, to add the error so I could see it:
var error_message = “Error : App could not synchronize with website”+JSON.stringify(error);

And I got this:
Error : App could not synchronize with website{“event”:”error:synchro:ajax”,”id”:”synchro:ajax”,”type”:”ajax”,”where”:”app::syncWebService”,”message”:”error: “,”data”:{“url”:”https://sacredbook.com.br/wp-appkit-api/sacred-book/ODNlMWM5MWZhNTE1ODc3MTdlNTY4YmRkMTRjNzQxZGRmYTBjY2Q0ZjAxNTg3Njc5YzAyOWZhNzU0NmEzYjk2Mw==/synchronization/”,”jqXHR”:{“readyState”:0,”status”:0,”statusText”:”error”},”textStatus”:”error”,”errorThrown”:””}}

Hi Claudio,
I see you’ve reached us on support email, we’ll handle you’re problem from there.
Regards