Error: app_not_configured_for_user
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Followed instructions from here: https://www.youtube.com/watch?v=864B6TR6vzY
Everything lines up with instructions until I get to “Test configuration” at 2:02
That’s when I get the following error:
403. That’s an error. Error: app_not_configured_for_user Service is not configured for this user. Request Details pli=1 idpid=C04jj7ys2 SAMLRequest=fZLLTuswEEB/xfLeieNCKVZTlAtCtxKPigYWd3PlJEOx5IyDx+bx96QtlWABkjeeGfucGXt+9tY79gKBrMeSF5nkDLD1ncVNye/rSzHjZ4s5md4NukrxCe/gOQFFNp5D0rtEyVNA7Q1Z0mh6IB1bva6ur7TKpB6Cj771jrPlRcn/N7I5gVOYQQEzpaYFFNOj4wkcT0xx9DhrZDtRTSM7cwqcPRy81NZrSZRgiRQNxjEklRJyXNNaSa2mulD/OFt9wv5Y3Lfwm1mzLyL9t65XYnW7rjmriCDEEXrukVIPYQ3hxbZwf3dV8qcYB9J5PiRH4CxC1vo+MynnbD8jvXMMX4bzu4E50Pjix7tfB9F6jIAxH1zaWKS8t2h9MLgBsWUIJQWNjbhxazcoPObz/IvO4f1uRv7yYuWdbd9Z5Zx/PQ9gIpQ8hjSO+9KH3sSfjYus2EVsJx53pRp6Y13VdQGIeL7YU79/lMUH RelayState=testValidate That’s all we know.
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Greeting from the miniOrange Team.
The possible reasons for this error are following:-
- You are logged into your browser using some different email address and google is using this user to authenticate. To check if this is not the case.
Please open a new incognito/private window and login into your WordPress admin dashboard.
Navigate to the Service provider setup of the miniOrange SAML SSO 2.0 SSO plugin.
Scroll down and do the test configurations. [ You will need to log into this window using Google’s credentials ] - Please confirm that you have assigned the SAML app to the “user” using which you’re currently testing the SSO connection. You can follow the steps mentioned below to assign the app to an organization unit or group.
Navigate to the administration console >> SAML app connected with your WordPress site and click on the User access to select the correct group that can access this app.
If you have already done this then, sometimes it may take up to 24 hours to reflect the changes. - Make user that SP intity ID present in “Service Provider Metadata” tab and SP Entity ID in Google SAML app are exactly same.
You can also check the Audit reports in Google by navigating to “Reporting”>>”Audit”>>”SAML” and check the reason for the error.
Please reach out to us via the Contact Us/Support form provided in the plugin along with the plugin configuration so that we can assist you faster.
Thanks,
Team miniOrange - You are logged into your browser using some different email address and google is using this user to authenticate. To check if this is not the case.
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