ERROR: Blank name field / blank password field at login

  • Resolved jemo360

    (@jemo360)


    4 years, 7 months ago

    Hi robertabela,

    I have a problem with the plugin: after trying login, i have 2 errors that said the “name filed” and “password field” are blank/empty

    -I have free version of Wordfence, working on WordPress 5.4.2

    -I have all parameter into Wordfence desactivate for login option (login security)

    All works well but after entering login and pass, it show a page into i must past the auth code (App google). I past in. And the 2 errors shows: Blank name field and blank password field… (so i can’t connect)

    What can i do?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor robertabela

    (@robert681)

    Hello @jemo360

    Thank you for using our plugin and sorry to read about your problem. We are releasing an update of the plugin next week which includes a fix to this issue.

    So can you please update the plugin once the release is available and advise?

    Looking forward to hearing from you.

    Plugin Contributor robertabela

    (@robert681)

    Hello @jemo360

    We have just released update 1.4.0. Can you please update the plugin and advise if the issue is fixed or if it persists?

    Thank you for your help.

    Hi Robertabela,

    Thanks for reply.

    I have update it. But the problems seems to persist.

    But I m thinking about the fact that there is 2 Login form: one for the wordpress and one for woocommerce…
    Perhaps it is the problem?

    I don’t know if the plugin is compatible with woocommerce?

    I have the website in maintenance mode so I have trying to désactive it for showing but it don’t change anything.

    I use ??hide my Login?? too but I don’t think it is in cause.

    Is it possible to have the field about 2FA on the same form of login form? (Add a shortcode or retake the same name and transfert the $var of the field ??name?? and ??password???

    I don’t know…

    It seems that the plugin don’t take the information / or keep it in memory when I past the 2FA code… it always said that the 2 field from the login form are empty but it is not the case…

    I don’t have tried with the form from woocommerce so I’ll test it and I tell you if it change anything…

    I’ll reply to you in short time ??

    I just want to précise that I want to use 2FA for all members of the website (and not only admin).

    Thread Starter jemo360

    (@jemo360)

    Hi,

    i have try with the login form from woocommerce: it showing the page asking 2FA code but it is the same: it say “field name” are blank and the “password” too…

    Plugin Contributor robertabela

    (@robert681)

    Can you both @jemo360 and @jemowortd send us an email on [email protected] so we can discuss this further and solve the issue?

    We need some more information from you, about your setup etc and it would be better if we do that over email.

    Looking forward to hearing from you.

Viewing 6 replies - 1 through 6 (of 6 total)
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