Error – booking does not send, just keeps spinning

  • Resolved snails07

    (@snails07)


    11 years, 4 months ago

    I am getting errors when trying to add a booking on this website – https://gaddleengrovecottages.com.au/cottages/bluewren-cottage/

    The little image spins but nothing happens and the booking doesn’t go through. This is the error when viewing in Firebug:

    <b>Fatal error</b>: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in <b>/home/gaddleen/public_html/wp-content/plugins/booking/lib/wpdev-booking-class.php</b> on line <b>3856</b>

    Also, the plugin error log has these errors amongst others:

    [21-Oct-2013 22:46:31 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘ NOW() )’ at line 1 for query INSERT INTO axvafijj_booking (form, booking_type, modification_date) VALUES (‘***hidden***’, , NOW() ) made by require_once(‘/plugins/booking/lib/wpdev-booking-ajax.php’), wpdev_bk_ajax_responder, wpdev_bk_insert_new_booking
    [30-Oct-2013 09:41:37 UTC] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/gaddleen/public_html/wp-content/plugins/booking/lib/wpdev-booking-class.php on line 3856

    Thanks

    https://www.ads-software.com/plugins/booking/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author wpdevelop

    (@wpdevelop)

    Hello.
    Try to increase the memory in the php.ini file in your server configuration. Or try to deactivate some other active plugins and recheck if its help or not.
    If you using the not latest version of Booking Calendar 5.0.3 please update it to the latest version.
    Kind regards.

    Thread Starter snails07

    (@snails07)

    It looks like an issue with security plugins. I had Better WP Security installed and when I de-activated it worked.
    But I have now installed All In One WP Security and the problem is back.
    The little spinner keeps on spinning.

    What could be the issue with this? I don’t want to completely remove the security plugin???

    Plugin Author wpdevelop

    (@wpdevelop)

    Hello.
    What version of the Booking Calendar do you use ? Is it latest version, if not please update it to the latest version.
    Its have not to be issue with that plugin(s), its just seems, when you are deactivate (some) plugin(s) your server have more available memory for the scripts execution, and its works. You can try to deactivate some other plugins also (not the security and retest it again). But better (if possible) increase the memory on your website (you can do it inside of the php.ini file).
    Kind regards

    Thread Starter snails07

    (@snails07)

    Yes you are right, de-activating gravity forms also makes the plugin work.
    I have increased the memory all the way up to here though:
    max_execution_time = 3000
    max_input_time = 3000
    memory_limit = 1000M

    Surely it doesn’t need this much memory!?

    Plugin Author wpdevelop

    (@wpdevelop)

    Yes, its seems like an enough values.
    Are you sure that you are editing the correct php.ini file (may be you have several copies of by some reason)?
    May be you are need to restart the web-server, after you was made that changes in the php.ini file.

Viewing 5 replies - 1 through 5 (of 5 total)
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