Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Your site doesn’t seem to be properly connected to WordPress.com at the moment. Could you try the following:

    1) Go the Jetpack menu in your dashboard
    2) Click on “My Jetpack” at the top of the page.
    3) Click on “Disconnect Site from WordPress.com” if your site is currently connected to WordPress.com.
    4) Confirm the disconnection.
    5) Click on the Connect button to connect your site to WordPress.com again.

    If that doesn’t help, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Thread Starter saterlat

    (@saterlat)

    i’ve been following first suggestion for disconnect and connecting but after press button connect to wordpress appear error like this https://postimg.org/image/h4pzo5e39/ thankyou for your help me mr.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I would suggest contacting your hosting provider and explaining that we are unable to access your blog via cURL, which is needed in order to use Jetpack on your site.

    You can let them know we tested the following:

    1. Check for access to xmlrpc.php via browser:
    https://saterlat.com/xmlrpc.php

    That test returned “XML-RPC server accepts POST requests only.” which is a valid result.

    2. Check for access via cURL by running the following command from the command prompt:
    curl -A "Jetpack by WordPress.com" -is -H 'Content-Type: text/xml' --data '<?xml version="1.0"?><methodCall><methodName>demo.sayHello</methodName><params></params></methodCall>' 'https://saterlat.com/xmlrpc.php' && echo

    The cURL test returned an empty response, instead of the expected response you can see here for another site:
    https://gist.github.com/jeherve/46816c61973377b79aab

    Please provide the information above to your hosting provider so that they can correct the server settings to allow cURL access.

    I hope this helps.

    Thread Starter saterlat

    (@saterlat)

    okay.

Viewing 4 replies - 1 through 4 (of 4 total)
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