Error Code 14

Hi,

Could you upload a full copy of the backup log? It will be too long to post here directly, but you can use a service such as pastebin, and post the link here.

Hi DNutbourne, I hope this is not publicly visible?

Hi,

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Best wishes,
David

Hi David,

If you want me to paste the FULL txt file it will be a security risk as it has all my paths of my server in there. So I will post (to the PasteBin link you provided) the relevant data only containing the errors without my site paths. I hope this will work for you.

Jennifer

Hi Jennifer,

Apologies. After uploading, Pastebin should output a link to your content. Could you repost the log fragments (it is best to include a few lines either side of the error itself), and post the pastebin link here?

Hi DNutbourne, I wonder if you can diagnose with this snippet?

0050.005 (0) Binary zip: error (code: 14 – look it up in the Diagnostics section of the zip manual at https://www.info-zip.org/mans/zip.html for interpretation… and also check that your hosting account quota is not full)
0050.180 (0) Free disk space in account: 105.9 MB (78.8 % used)
0050.185 (0) The attempt to close the zip file returned an error (). List of files we were trying to add follows (check their permissions).

Hi,

It looks like you’re short of sufficient web hosting account space to create the backup in; see: https://updraftplus.com/faqs/how-much-free-disk-space-do-i-need-to-create-a-backup/

David