Error Code

  • I recently migrated my website from an older server on Godaddy to a newer server. After doing this, when I log into my admin panel on wordpress i get an error code of the following:

    Fatal error: Call to undefined function add_menu_page() in /home/palmstead01/public_html/Gilbertnewhomesreview.com/wp-content/plugins/wordpress-seo/admin/class-admin.php on line 117

    I know its’s a plug in issue, however I can’t even get into my admin panel to remove the plugin.

    I image that I need to re-install wordpress, however I don’t want to make any move until I understand exactly what to do. Any suggestions

    Thanking you in advance

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    using FTP or the file manager on the GD control panel, rename delete wp-conten/plugins/wordpress-seo. That will disable the plugin and let you back into your site.

    Thread Starter Palmstead

    (@palmstead)

    I did as you said and after every correction, I went through a list of every plug in having an error as I deleted one at a time. It eventually gave an error in the theme etc. the further I deleted, the more it shut down the site. I reinstalled the old files and the web site is working again. However I am right back to where I was in the beginning.

    any other suggestions, as I can’t work the admin part and can’t update or edit

    Thanks

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    What are the other errors you got?

    Thread Starter Palmstead

    (@palmstead)

    Fatal error: Call to undefined function add_theme_page() in /home/palmstead01/public_html/Gilbertnewhomesreview.com/wp-content/themes/simple-catch/functions/panel/theme_options.php on line 38

    This is a theme error code. I have no way of entering my control panel to delete, reload any plug ins or the themes.

    Any suggestions further?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Do you have FTP access or cpanel access to the site? If so, you can delete the theme directory wp-content/themes/simple-catch, which will cause WordPress to fall back to the twentysixteen theme, if installed.

    Thread Starter Palmstead

    (@palmstead)

    I did that and got this error code

    Fatal error: Call to undefined function add_submenu_page() in /home/palmstead01/public_html/Gilbertnewhomesreview.com/wp-admin/menu.php on line 189

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You clearly have larger issues. I’d upload a new copy of WordPress over what you migrated from GoDaddy and also remove anything in wp-content/mu-plugins (where GoDaddy) installs stuff.

    Thread Starter Palmstead

    (@palmstead)

    i have back up copies of the site prior to the migration and these issues. The back up is on my computer and I have access through the cpanel. Can I re-install a backed up version?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You can, though it depends on how it was backed up.

Viewing 9 replies - 1 through 9 (of 9 total)
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