ERROR-CODE: CONNECTION

  • Resolved nicobrain

    (@nicobrain)


    5 years, 4 months ago

    Hi,

    i try to get Blog2Social working. But after a first initial Connection Setup it run allways, if i visit any SubPage of the Plugin, in the same error: “ERROR-CODE: CONNECTION”

    Also, deaktivation and/reinstalling doenst solve the problem.
    All Server Requirements from you Documentation fullfilled.

    Temporary shut down the Firewalls, check the Log from Browser, checked the Log from Server … .nothing to find.

    Did you have any glue what happen? Any Idea what can i check?

    • This topic was modified 5 years, 4 months ago by nicobrain.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello @nicobrain,

    Thanks for reaching out and your feedback.

    We created a general checklist to make sure that your blog meets all system requirements for installing Blog2Social:
    https://www.blog2social.com/en/faq/index.php?action=artikel&cat=1&id=58&artlang=en

    Blog2Social will create database tables during the installation process. Please make sure that the database user (see wp-config.php in the WordPress installation) has sufficient write & read permissions and has the standard commands:
    “CREATE”, “SHOW”, “ALTER”, “INDEX”.

    Furthermore, the standard folder permissions are sufficient as well for installing Blog2Social (“wp-content/plugins” 755).

    With our internal Troubleshooting Tool you can check all important settings of your blog:
    https://www.blog2social.com/en/faq/index.php?action=artikel&cat=9&id=147&artlang=en

    Nevertheless, we received your support-email and we answered all your questions to find a solution for you.

    Thread Starter nicobrain

    (@nicobrain)

    Issue is solved.

    Recheck my Hosting Plattform and found out that i need additional Packages to activate the needed php modules inside the hosting platform.

    Anyway, thanks for the fast and good support ??

Viewing 2 replies - 1 through 2 (of 2 total)
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