• Resolved allon_it

    (@allon_it)


    I’m unable to re-activate Jetpack: when i try this error appears

    “The Jetpack server could not communicate with your site’s XML-RPC URL. Please check to make sure https://www.staging1.allon.it/xmlrpc.php is working properly. It should show ‘XML?RPC server accepts POST requests only.’ on a line by itself when viewed in a browser and should not have any blank links or extra output anywhere”

    I tried to (as found in other topic here on the forum)
    – Change to default theme (twentyfifteen)
    – Disable all the others plug-in
    – edit the load.php file commenting the xmlrpc lines
    – disable cloudflare on my domain

    if i go to https://www.staging1.allon.it/xmlrpc.php as stated in the error message all seems to work

    Can you help me ?

    https://www.ads-software.com/plugins/jetpack/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    It seems that we receive a 400 error whenever we try to make requests to your site’s XML-RPC file. The file is accessible via the browser, but we can’t make requests to it.

    Could you contact your hosting provider and ask them if they currently block access to your site’s XML-RPC file?

    Let me know how it goes.

    Thread Starter allon_it

    (@allon_it)

    Problem solved.

    1) xmlrpc doesn’t work coorrectly with the staging area (a clone of the production environment) function offered by Siteground. I created the staging area today to discover why Jetpack wasn’t working on the main website and i disabled all plugin in this test environment but not on the main one

    2) Siteground tech staff solved the problem on the production environment: it was a plugin, Iubenda Cookie Law Solution. With this plugin disabled i can succesfully connect Jetpack that continue to work also when i re-enable it.

    Thank you for your help

Viewing 2 replies - 1 through 2 (of 2 total)
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