• Resolved webdipierroestudio

    (@webdipierroestudio)


    Hello,

    As much as I configure the plugin gives me error, I contacted my server that hosts my email and they have not given me any solution.

    I do not know what to do, I attach the errors:

    Versions:
    WordPress: 6.5.5
    WordPress MS: No
    PHP: 8.1.24
    Easy WP SMTP: 2.3.1

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 111 Additional SMTP info: Connection refused
    Host: sv47.espaciowww.net
    Port: 587
    SMTPSecure:
    tls
    SMTPAutoTLS:bool(true)
    SMTPAuth:bool(true)

    Server:
    OpenSSL: OpenSSL 1.1.1p 21 Jun 2022
    Apache.mod_security: No

    Debug:
    Origen del correo electrónico: Easy WP SMTP Mailer: Otro SMTP SMTP Error: Could not connect to SMTP host. Failed to connect to serverSMTP server error: Failed to connect to server SMTP code: 111 Additional SMTP info: Connection refused

    SMTP Debug:
    2024-07-10 13:24:39 Connection: opening to sv47.espaciowww.net:587, timeout=30, options=array()
    2024-07-10 13:24:40 Connection failed. Error #2: stream_socket_client(): Unable to connect to sv47.espaciowww.net:587 (Connection refused) [/home2/dipierro/public_html/labellezadelalma.es/wp-includes/PHPMailer/SMTP.php line 409]
    2024-07-10 13:24:40 SMTP ERROR: Failed to connect to server: Connection refused (111)
    SMTP Error: Could not connect to SMTP host. Failed to connect to server

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • I have the same problem from July, 3.

    Plugin Support Darshana

    (@darshanaw)

    Hi @webdipierroestudio & @omdigitalar,

    Thanks for reaching out & I apologize for the trouble! The error “could not connect to SMTP host” generally indicates that your web server isn’t able to connect to the SMTP server. There could be a firewall between your web server and the SMTP server or something similar.

    Please reach out to your hosting/email provider support with the full error log and they should be able to assist you further. In the meantime, you may also configure an alternative mailer.

    I hope this helps. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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