Error: “confirm you are not a robot”

  • Resolved dlotz

    (@dlotz)


    3 months ago

    I get this error and connot log in — gets rejected — there is nowhere I can confirm I am not a robot???

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  • Plugin Author ScriptsTown

    (@scriptstown)

    Hi @dlotz,

    Make sure to provide the correct keys in the captcha settings (Settings > Login Security > Captcha Settings).

    For example, if you want to use Cloudflare Turnstile, then provide the Site Key and Secret Key for Cloudflare Turnstile in the settings. There are separate instructions on how to get the keys for Google reCAPTCHA and Cloudflare Turnstile.

    You can also see if you get anything in the “Error Logs” tab: Settings > Login Security > Error Logs.

    If you are stuck and unable to log in, then you can deactivate the plugin by renaming the plugin folder name using the file manager (cPanel or FTP):

    In your WordPress site directory, you will find this plugin directory which you can rename:
    wp-content / plugins / login-security-recaptcha
    to:
    wp-content / plugins / login-security-recaptcha-o

    This would deactivate the plugin and allow you to log in.

    Thanks!

Viewing 1 replies (of 1 total)
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