Error Connecting Site Kit

  • Resolved suzauddowla

    (@suzauddowla)


    7 months, 1 week ago

    No matter how much I try to complete the plugin setup, it says the “Unknown Error (code: invalid ‘client_id’ or ‘client_secret’)”.

    When I try to hit the “Redo the plugin setup”, it opens a new tab with a string called “site not found”. I feel so disappointed by this error.

    Help me please.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out?@suzauddowla. If you’ve already tried the “Redo plugin setup” button, with the same occurring, please perform a plugin reset and share whether you’re then able to proceed with setup?(Tools > Available Tools > Reset Site Kit).

    Note that by resetting, you will need to connect all previously connected modules once more.

    Let me know if you have any questions with the above. We also have a guide on the plugin website in relation to this error which contains more details of this.

    Thread Starter suzauddowla

    (@suzauddowla)

    Hey James, it’s working by resetting the settings. Thank you so much.

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear it @suzauddowla. If you run into any further errors or if you have any Site Kit related queries, be sure to get in touch.

Viewing 3 replies - 1 through 3 (of 3 total)
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