Error connecting Site Kit

  • Resolved purpoint

    (@purpoint)


    3 months, 4 weeks ago

    Hello, I would like to add Site Kit to my website, but always gives me the message:

    Unknown Error (code: admin_policy_enforced).

    Could that be a problem, that the google ads is related to my private gmail account?

    Thanks for your help in advance!

    The page I need help with: [log in to see the link]

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi there @purpoint, thanks for getting in touch.

    This error can appear if the Google account that you used to set up Site Kit is a Google Workspace account and there are restrictions at Workspace level. If you’re using a Google Workspace email, reach out to your Google Workspace administrator to ask them about any possible restrictions that may be active. Restrictions could be applied for the Site Kit app via Security > API Controls > App Access Control > Site Kit (see this guide), they could be age based, or they could be applied at group level.?

    If the account used to set up Site Kit isn’t a Google Workspace account then please let me know and we can look into this further for you.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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