Error connecting to facebook

  • Resolved sissi

    (@ebiebzh0)


    4 years, 4 months ago

    After going through the steps of connecting WooCommerce with Facebook, the final page (at the url: https://connect.woocommerce.com/auth/facebook/?code=xxxxx&state=<wp-url>/?wc-api=wc_facebook_connect&external_business_id=xxxx&nonce=xxxx) shows:
    Something went wrong when connecting to Facebook!

    After adding the filter to the wc-connect.test.skyverge.com url, I get this:
    Please try again - Could not create On Behalf Of relationship - 'POST https://graph.facebook.com/v7.0/***************/managed_businesses?existing_client_business_id=491868827832***&access_token=xxxxxxxx' resulted in a '403 Forbidden' response: {"error":{"message":"(#200) Requires business_management permission to manage the object","type":"OAuthException","code":200,"fbtrace_id":"ARQ73jbkZwptABv6PBT****"}}

Viewing 9 replies - 1 through 9 (of 9 total)

  • same issue here. using V2.1.2
    am the admin in Woo, and owner of FB Page.

    Same here using version 2.1.3 now.
    Its getting extremely frustrating waiting for months this to be fixed.

    Steve

    (@skyvergesteve)

    Hey @ebiebzh0

    Facebook recently updated their settings to toggle “Manage your business” permission to Off by default. This needs to be set to On. Can you please go to your Facebook settings and select Business Integrations > WooCommerce Extension V2 and toggle the Manage your business setting to the On position?

    https://cloud.skyver.ge/o0umOywP

    Once this is toggled to On, can you please try to connect again?

    Cheers,
    Steve
    SkyVerge

    Steve

    (@skyvergesteve)

    Hey @rogierp and @centurimk ,

    Thanks for reaching out about the plugin. I’m sorry to hear that you are experiencing an issue as well. Although you are seeing the same error message and having a similar experience with connecting to Facebook, it may or may not be the same issue, I’m afraid.

    Since you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic? We’ll be more than happy to help there ??

    Cheers,
    Steve
    SkyVerge

    tried that before multiple times so had little hope.. but now it works.. ! at last

    Steve

    (@skyvergesteve)

    Hey @rogierp

    Glad to hear that you were able to get your site connected! I’m going to mark this thread as “solved” now, but if you run into any other questions or issues, please feel free to reply again to re-open it or create a follow up — we’re happy to help out. ??

    Cheers,
    Steve
    SkyVerge

    well. i didnt start this topic. so i am not sure if it is solved for the topicstarter ??

    Thread Starter sissi

    (@ebiebzh0)

    does indeed work for me as well!
    thank you.

    Steve

    (@skyvergesteve)

    Hey @ebiebzh0

    Glad to hear that this worked out for you!

    @rogierp My mistake, thanks for letting me know ??

    Looks like we were able to get two resolved on this one, great way to start a Monday ??

    If either of you have any further issues, please do let us know.

    Cheers,

    Steve
    SkyVerge

Viewing 9 replies - 1 through 9 (of 9 total)
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