error connecting with facebook

I’m having the same trouble after going through a nightmare to upgrade from 1.10.2. I get all the way to the end of the configuration and when saying “All Set” from the Facebook side, get this same error when it connects back to WooCommerce at the end.

Hi @silvercvp

First, make sure you’re updated to the latest version of the “Facebook for WooCommerce” plugin.

Then, at the connection step “What is Woocommerce Extension V2 allowed to do” make sure all fields are enabled. Facebook recently updated its settings to toggle “Manage your business” permission to Off by default.

If none of those things work, as the error that you’re seeing isn’t very informative, we have a snippet that will give us some additional error information. This should give us a better indication as to what might be happening here.

Can you please add the following snippet to your site and attempt to connect to Facebook again? If you aren’t familiar with adding custom code to your site, here is some information as to how to do it. We recommend the free Code Snippets method.
You can view the snippet here:


add_filter( 'wc_facebook_connection_proxy_url', function() { return 'https://wc-connect-test.skyverge.com/auth/facebook/'; } );


Once the snippet is in place and you have had a chance to try to connect to Facebook again, would you please send us a screenshot or text of any additional error messages that show?

Hi @torosiete

Since you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic? We’ll be more than happy to help there ??

Hi @silvercvp. I hope that you have managed to resolve the issue. Since we haven’t heard from you in a while, I’m going to go ahead and mark the thread and resolved. Please let me know if you have any other questions.