Error connecting your account

  • Resolved checkblank

    (@checkblank)


    8 years ago

    I am trying to connect my Constant Contact account, but keep getting an error message saying “There was an error connecting your account. Please try again.”

    I’ve double and triple checked the user ID/Password.

    Any other ideas what the fix could be?

Viewing 7 replies - 16 through 22 (of 22 total)
  • Thread Starter checkblank

    (@checkblank)

    Any new updates? Hoping for a resolution soon since its been over a month…

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Nothing that I’ve seen come through, sadly. I am not a direct employee for ConstantContact, but am a part of the support team for the plugin itself.

    Have you given any recent attempts at the moment, perhaps the issue resolved itself, which could occur.

    Plugin Author Constant Contact

    (@constantcontact)

    Wanted to check in with this one, and see if any new developments have occurred on your end, with regards to the original issue.

    Hi,
    Thanks for checking in – the most recent plugin update resolved my issues. Prior to that the plugin was not working. But, all is good now.

    Regards,
    Tim

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Excellent. Hoping issues are resolved for the original thread starter as well, but can’t be certain yet.

    Jake Burkart

    (@jakeburkartgmailcom)

    After reading this thread, I disabled “Convert” plugin, and was able to connect to my account. https://www.convertplug.com/ This was the blocking issue on my site.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    @jakeburkartgmailcom Curious if some part of their plugin is causing errors in conjunction with Constant Contact Forms, when trying to connect. Also curious if the issues return once you re-activate Convert, or if it’s just a temporary thing.

Viewing 7 replies - 16 through 22 (of 22 total)
  • The topic ‘Error connecting your account’ is closed to new replies.