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  • Hello lohitm86,

    I’m assuming your browser has cookies enabled and that you’ve tried different browsers. Does your site use SSL? Chrome won’t accept cookies from insecure sites or cookies from third-party sources that aren’t secure (as of Chrome 85 that released a few weeks ago). The last link you shared said an SSL issue fixed the problem you’re facing.

    If that’s not the case, you said you “activated and deactivated themes.” Have you tried deactivating plugins?

    If you can install plugins, install and activate “Health Check“: https://www.ads-software.com/plugins/health-check/
    It will add an additional feature under Tools > Site Health.

    On its Troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, without affecting normal visitors to your site. This allows you to test for various compatibility issues.

    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

    • This reply was modified 4 years, 6 months ago by Niall Madhoo.
    Thread Starter Lohith

    (@lohitm86)

    thanks for the reply Niall,

    I will look into this SSL issue, I am not sure how this Health check plugin works.

    but surely will look into this once.

    You’re welcome, Lohith! The Health Check plugin helps a lot when trying to find out what’s wrong with a WordPress site.

Viewing 3 replies - 1 through 3 (of 3 total)
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