Error : Couldn't resolve host 'api-content.dropbox.com'

  • Resolved neotechnomad

    (@neotechnomad)


    9 years, 2 months ago

    All five sites I administer are now getting this error when uploading to Dropbox. I have never gotten this before.

    ERROR: Dropbox API: (6) Couldn’t resolve host ‘api-content.dropbox.com’

    Tries to resolve five times then aborts.

    First, I uninstlled this plugin and checked db for any latent files.
    Then reinstalled plugin, created new job that has authorization to whole Dropbox and has specific Destination Folder.
    Same error occurs.

    Next, uninstalled plugin, scoured db for latent files, deleted all Dropbox folders – then reinstalled plugin, created new Dropbox folders with different names, created new job that has authorization to whole Dropbox and has new specific Destination Folder.
    Same error occurs.

    Next, uninstalled plugin, scoured db for latent files, deleted all Dropbox folders – then reinstalled plugin, created new Dropbox Account with folders with different names.
    Then, created new job that has authorization to whole Dropbox and has new specific Destination Folder at new Dropbox account.
    Same error occurs.

    I have used this plugin on all the sites I administer for quite awhile with no problems and now all of them are doing this error that has never happened previously:

    ERROR: Dropbox API: (6) Couldn’t resolve host ‘api-content.dropbox.com’

    …advice or solutions?

    https://www.ads-software.com/plugins/backwpup/

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  • Thread Starter neotechnomad

    (@neotechnomad)

    So, this seems to have solved itself. I had tested another type of plugin to store files on Dropbox (not for backups), and it set a request for an api-content. After eliminating this plugin and clearing the Dropbox account, things are back to normal.
    I have relied on this plugin for quite awhile now, and it has never let me down.

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