• Resolved dieselguy

    (@dieselguy)


    I’ve recently upgraded wordpress and installed nextgen gallery. However on thumbnail creation i’m getting

    (Error : Create Image failed. Check safe mode settings)

    I’ve tried a few possible fixes with no success

    memory_limit = 128M

    allow_url_fopen = On

    Uncommenting @ini_set(‘memory_limit’, ‘128M’); in gd.thumbnail.inc.php

    https://www.ads-software.com/plugins/nextgen-gallery/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @dieselguy – What are you seeing under Gallery > Overview for your “Server Settings”? If “safe mode” is ON, then you will need to work with your web hosting service to have it toggled OFF.

    Thanks!

    – Cais.

    Thread Starter dieselguy

    (@dieselguy)

    safe mode is off
    PHP Allow URL fopen: On
    PHP Memory Limit: 128

    Plugin Contributor photocrati

    (@photocrati)

    @dieselguy – Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?

    If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.

    Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.

    If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.

    Thanks!

    – Cais.

    Hi Photocrati. We’re experiencing the same error. We just tried deactivating all plugins including yours, and then re-enabling it, and it did not resolve the issue. Do you have a solution for this bug?

    Thanks!

    Plugin Contributor photocrati

    (@photocrati)

    @borndigital – Please start your own topic so we can try to help you with your specific issue on your specific site.

    See https://codex.www.ads-software.com/Forum_Welcome#Where_To_Post

    Thanks!

    – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)
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