Error creating subscription for customer. Cannot get price.

Hi @zounzoun

I’m sorry to hear about this issue you are facing.

Here is a pull request that helps us get a clearer indication of this error – https://github.com/strangerstudios/paid-memberships-pro/pull/1940/files

Could you please apply this code change to your site and try to checkout again and let me know if the error changes?

Thanks.
When I changed the code, the error content changed.
「Error creating subscription for customer. Cannot get price. No such product: ‘prod_******’」
In the stripe administration screen, the payment has been completed, but the membership registration has not been completed.

Hi @andrewza
Any progress in resolving the error?

Thank you for your patience, could you please run the following script on your site to clear up some level meta data that may be interfering -> https://gist.github.com/andrewlimaza/c024a75fd731d5ed1b21c728c378f171

Once you’ve run this snippet – you may remove it from your site. Please let me know if this helps.

Thank you.
When I ran this snippet, the error went away.

Not working for me… Still showing “Error creating subscription for customer. Cannot get price.”

Hi Andrew — I’m getting the same error “https://www.ads-software.com/support/topic/error-creating-subscription-for-customer-cannot-get-price/”. I implemented both suggestions on this thread, but still. Any ideas?

Thank you,
Alex

Same problem for me. I get the following error message when using v2.7.5:
Error creating subscription for customer. Cannot get price. Class ‘Stripe\Price’ not found.

I had to go back to v2.6.7 where the checkout works fine.

When is this going to be fixed?

Same problem here.
Running snippet was not helping.

I am also getting this issue from last few days. Getting following error while making payment.

Error creating subscription for customer. Cannot get price. No such product: ‘prod_LXRdfMNwuNnq0P’

Please help us resolving this issue.

Our developer made a fix for this: https://github.com/strangerstudios/paid-memberships-pro/pull/2113. This should go out in 2.8.4 in the near future.