• Resolved christopherwayne

    (@christopherwayne)


    Hello! I have seen that other users have the same problem, but I have not found a solution.

    With the plugin active, an error is generated in WordPress: Error: cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes

    I have increased the request time limit without success.

    I also get invalid JSON error when saving a page with short code:

    [bridge_woo_single_cart_checkout]

    Failed to update. The response is not a valid JSON response.

    Hopefully you can help me. I am using this plugin along with the rest of the paid plugins, but I am having several problems and the support so far has not solved me.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WisdmLabs

    (@wisdmlabs)

    Hello @christopherwayne

    I hope you are doing well.

    You can follow this path – edwiser-bridge/includes/api/class-eb-connection-helper.php

    A timeout of 100 should be sufficient but as it is still not working, make it 200.

    If it still does not work, you can drop an email at [email protected]

    Let me know about it.

    Vrushabh Mudhale
    Team Edwiser.

    Thread Starter christopherwayne

    (@christopherwayne)

    Hello again. I think you have not understood my problem.

    Error: cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes

    This error occurs on the WordPress site at the “global” level. WordPress throws the error message when checking the health status of the site.

    It only happens with Edwiser Bridge activated, so the problem is caused by this plugin.

    I have been seeing that this problem may be related to ssl certificate validation. Either way it is a problem that only occurs with Edwiser Bridge active. If this plugin is disabled, the cURL error 20 goes away.

    Anyway, it is really unfortunate that the support service of your plugins does not attend to the problems of the users that we have paid for the use of these plugins. The technical service is lousy, so I have stopped writing to you. It is something that those who see this comment should consider before choosing to use this plugin and the other paid plugins: the developers will NOT take care of the problems in a timely manner.

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hello @christopherwayne

    I apologize for the inconvenience caused. We do provide full support for our plugins and we would love to support you with this too.

    I assure you that the issue will be resolved. The path which I gave you in my previous reply and asked you the change the timeout period, did that work? If not, you can let me know.

    Drop us an email at [email protected] and we will take it up from there. Your issue will be resolved on priority.

    Let me know about it.

    Vrushabh Mudhale
    Team Edwiser.

    Thread Starter christopherwayne

    (@christopherwayne)

    Hello again. No, the solution you have pointed out does not work to correct this problem.

    I have checked and I get this error:

    Certificate verification disabled (sslverify = false)
    https://www.example.com/wp-json/wp/v2/types/post?context=edit

    I have added the following code to my function.php file and with it the above error disappears, but I keep getting error 28 cURL …

    add_filter (‘https_ssl_verify’, ‘__return_true’, PHP_INT_MAX);
    add_filter (‘http_request_args’, ‘http_request_force_ssl_verify’, PHP_INT_MAX);
    function http_request_force_ssl_verify ($ args) {
    $ args [‘sslverify’] = true;
    return $ args;
    }

    So I think this wordpress error has to do with ssl certificate validation. Edwiser Bridge apparently disables that option in WordPress and this causes this problem.

    Regards.

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hello @christopherwayne

    Could you drop an email at [email protected]? We will need some more information regarding this which would be necessary to resolve this.

    We will definitely get this resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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