Error Detected : Could not find site in CDN

  • Resolved Stephen Burns

    (@stephenjburns1)


    4 years, 8 months ago

    Hello,

    I have been through the installation steps to the point that the test URL is successful.
    However, when I click “check” I get this error:

    Error Detected : Could not find site in CDN.

    The site has just gone live so wasn’t sure if this could be the cause.
    Another thing I have noticed is the the URI stripped URL (www.site.com) reverts to https://www.site.com when I next access the plugin settings.

    Any assistance would be appreciated.

    Shift8 CDN Debug Info
    WordPress Version: 5.4.1
    Current WordPress Theme: Hestia version 3.0.1
    Theme Author: ThemeIsle – https://themeisle.com
    Theme URI: https://themeisle.com/themes/hestia/
    PHP Version: 7.3.18
    Active Plugins:

    Attachment Pages Redirect (1.1.1)
    Google Analytics for WordPress by MonsterInsights (7.10.4)
    Orbit Fox Companion (2.9.9)
    Shift8 CDN (1.41)
    Simple Link Directory – Lite (7.5.5)
    Smart Slider 3 (3.4.1.7)
    Smush (3.6.3)
    UpdraftPlus – Backup/Restore (1.16.25)
    W3 Total Cache (0.14.1)
    wpDiscuz (7.0.2)
    Yoast SEO (14.2)

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author shift8

    (@shift8)

    Hello!

    We really need to fix the way the URLs are processed when people add them to our dashboard. So the problem appears to be that there might be a trailing slash when you added your site originally.

    The way it was entered when you added the site :

    https://www.bonifaciocorsica.guide/

    The way it should be :

    https://www.bonifaciocorsica.guide

    I have fixed this in our system. Try clicking the check button again and let me know if the issue persists.

    We need to build a mechanism to poll a url when added to check and make sure if there is any minor redirection happening on the end-users’ site to ensure its the true URL.

    Thanks!

    Thread Starter Stephen Burns

    (@stephenjburns1)

    Ahhh right and that’s all sorted now – thanks!

    To be fair your instructions didn’t have the trailing slash. Just goes to show that implementing things late at night doesn’t always yield a successful outcome!

    I have same, but I just set : https://herbalkarim.com in Site Url

    Plugin Author shift8

    (@shift8)

    @herbkarim I have corrected the site url for you. Note that you can always delete and re-add the site if this happens in the future.

    Mmm, okay tomorrow I will check it

    I have the same problem…

    https://magnifique.paris

    EDIT: just fixed. thx

    • This reply was modified 4 years, 8 months ago by elementttt.
Viewing 6 replies - 1 through 6 (of 6 total)
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