• Resolved shawjoej

    (@shawjoejgmailcom)


    Hi,
    I get a good response on the Core Settings page when I click Register, I get a page with a face (If you can see this then it works).

    But, when I click on “Check” I get an error message: Error Detected : unknown.

    The dashboard says I’ve got 1/2 zones.

    Is Shift8 working for me or not?

    I’ve got a pic to submit if you want to see it?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author shift8

    (@shift8)

    Hello and thank you for using this service!

    The site settings in wordpress versus the way it was created in our dashboard is a bit sensitive.

    If you entered the site in our dashboard when creating as https://www.yoursite.whatever

    Then you enter it as https://www.yoursite.whatever/ (note the trailing slash) , it will generate an error when you click “check”.

    Please double check this and make sure they match exactly between wordpress settings and our dashboard settings. I see in our dashboard you added a trailing slash so make sure it matches 100%

    This is the most common reason for the error you see and would explain the CDN actually still functioning but just that check feature not working.

    Thanks!

    Plugin Author shift8

    (@shift8)

    Closing this issue but feel free to reach out if its still happening!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Error Detected Message in Core Settings’ is closed to new replies.