error disabling payment methods in woocommerce payments

  • Resolved Achillem

    (@achillem)


    1 year, 9 months ago

    hello everyone, I have a problem with woocommerce payment, since I sell only in Italy I have to disable all alternative payment methods, IDEAL, GIROPAY, EPS, etc. I only need credit/debit cards and SOFORT, all these other methods, in addition to not serving me, make it impossible to view correctly from mobile.

    unfortunately when I try to disable them, from SETTINGS>PAYMENTS>WOOCOMMERCE PAYMENTS an error comes out at the bottom right ERROR SAVING SETTINGS. I hope someone can help me, thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

  • HI @achillem

    Thanks for reaching out!

    I understand that you’re unable to hide other additional payment methods on your site and receive the error message: ERROR SAVING SETTINGS

    To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Thread Starter Achillem

    (@achillem)

    The probleem slovend itself! maybe thanks to Update..

    Thank you @xue28

    Hi @achillem

    You are most welcome and we’re glad that worked! ??

    Meanwhile, if you have a few minutes, we’d love it if you could leave us a review:

    https://www.ads-software.com/support/plugin/woocommerce-payments/reviews/

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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