Error downloading the data

  • Resolved Fernando Tellado

    (@fernandot)


    6 years, 7 months ago

    When an user request his data the link provided (xml) shows lot of errors:

    Warning: DOMDocument::createElement(): unterminated entity reference m0=o&m1=c&m2=c&m3=c&m4=c&m5=c&m6=c&m7=c&m8=c&m9=c&m10=c&m11=c&m12=c&m13=c&align=center&editor=html&imgsize=full&galfile=1&urlbutton=urlfile in /home/xxxxxx/public_html/wp-content/plugins/gdpr/includes/class-gdpr.php on line 441

Warning: DOMDocument::createElement(): unterminated entity reference m1=c&m2=c&m3=c&m4=c&m5=c&m6=c&m7=c&m8=c&m9=c&m10=c&m11=c&m12=c&m13=c&align=center&editor=html&imgsize=medium&galfile=1&urlbutton=none&hidetb=1&galdesc=1&galord=title&galcols=2&mfold=f in /home/xxxxxx/public_html/wp-content/plugins/gdpr/includes/class-gdpr.php on line 441

Warning: DOMDocument::createElement(): unterminated entity reference m1=c&m2=o in /home/xxxxx/public_html/wp-content/plugins/gdpr/includes/class-gdpr.php on line 441

Warning: DOMDocument::createElement(): unterminated entity reference m1=c&m2=c&m3=c&m4=c&m5=c&m6=c&m7=c&m8=c&m9=c&m10=c&m11=c&m12=c&m13=c&align=none&editor=tinymce&imgsize=large&galfile=1&urlbutton=none&hidetb=1&galdesc=1&galord=title&galcols=2&wplink=1&libraryContent=browse&unfold=0&ed_size=692&mfold=o&dfw_width=572&advImgDetails=show&posts_list_mode=list&editor_expand=on&post_dfw=off&widgets_access=off&editor_plain_text_paste_warning=2 in /home/xxxxxx/public_html/wp-content/plugins/gdpr/includes/class-gdpr.php on line 441

Fatal error: Uncaught DOMException: Invalid Character Error in /home/xxxx/public_html/wp-content/plugins/gdpr/includes/class-gdpr.php:438 Stack trace: #0 /home/xxxx/public_html/wp-content/plugins/gdpr/includes/class-gdpr.php(438): DOMDocument->createElement('1_amr_menu_posi...') #1 /home/xxxx/public_html/wp-content/plugins/gdpr/public/class-gdpr-requests-public.php(355): GDPR::generate_export('fernando@tellad...', 'xml') #2 /home/xxxx/public_html/wp-content/plugins/gdpr/public/class-gdpr-requests-public.php(337): GDPR_Requests_Public->file_export_data('fernando@tellad...', 'xml', '1UgoQs5CkQ0nDA2...') #3 /home/xxxx/public_html/wp-includes/class-wp-hook.php(286): GDPR_Requests_Public->request_confirmed(Object(WP)) #4 /home/xxx/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #5 /home/xxx/public_html/wp-includes/plugin.php(515): WP_Hook->do_action(Array) #6 /home/xxx/public_html/wp-includes/class-wp.php(726): do_action_ref_array('wp', Array) #7 /home/ayud in /home/xxxx/public_html/wp-content/plugins/gdpr/includes/class-gdpr.php on line 438
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Fernando Claussen

    (@fclaussen)

    I’m guessing you have meta keys and values with special characters.

    Do you know if that is the case?

    Plugin Author Fernando Claussen

    (@fclaussen)

    A possible key with special characters caused the fatal. Values with special characters caused the warnings.

    I just need you to confirm that you do have special characters in this user usermeta.

    Thread Starter Fernando Tellado

    (@fernandot)

    Hi Fernando!

    That is my user and my email, and I don’t use any strange character in my user data as far as I know

    Plugin Author Fernando Claussen

    (@fclaussen)

    Ok. Can I have temporary access? I want to test a possible solution before I push it live.

    I will also need the email you are using to test so I can verify that my fix worked.

    If possible, send me an email at [email protected] and reference this topic, please.

    Thread Starter Fernando Tellado

    (@fernandot)

    I can give you access, of course. I’ll send you an email.

    PS: Today’s update doesn’t solve this issue ??

    Fatal error: Uncaught DOMException: Invalid Character Error in /home/xxxx/public_html/wp-content/plugins/gdpr/includes/class-gdpr.php:454 Stack trace: #0 /home/xxxx/public_html/wp-content/plugins/gdpr/includes/class-gdpr.php(454): DOMDocument->createElement('1_amr_menu_posi...') #1 /home/xxxx/public_html/wp-content/plugins/gdpr/public/class-gdpr-requests-public.php(355): GDPR::generate_export('fernando@tellad...', 'xml') #2 /home/xxxx/public_html/wp-content/plugins/gdpr/public/class-gdpr-requests-public.php(337): GDPR_Requests_Public->file_export_data('fernando@tellad...', 'xml', 'TXUv4uzCk7P3IS0...') #3 /home/xxx/public_html/wp-includes/class-wp-hook.php(286): GDPR_Requests_Public->request_confirmed(Object(WP)) #4 /home/xxx/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #5 /home/xxx/public_html/wp-includes/plugin.php(515): WP_Hook->do_action(Array) #6 /home/xxx/public_html/wp-includes/class-wp.php(726): do_action_ref_array('wp', Array) #7 /home/ayud in /home/xxx/public_html/wp-content/plugins/gdpr/includes/class-gdpr.php on line 454

    Plugin Author Fernando Claussen

    (@fclaussen)

    The issue was one of the meta keys started with a number. A number would break the XML. I’ve added a manual fix for you while I’m working on other stuff. The official fix (same one you already have) will be available later today for everyone.

    Thread Starter Fernando Tellado

    (@fernandot)

    Thank you @fclaussen for your great plugin and better personal support ??

    Plugin Author Fernando Claussen

    (@fclaussen)

    You are very welcome @fernandot.

Viewing 8 replies - 1 through 8 (of 8 total)
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