Error During Update Version

  • Hi,

    My site is having Elementor version 3.0.3 and when I update to 3.6.6 half way, there is an error and the error is as below.

    [09-Jun-2022 08:33:55 UTC] PHP Fatal error: Access level to ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_create_url() must be public (as in class Elementor\Core\Base\Document) in /home/w5260342/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php on line 0
    ————-

    The issue is with the plugin elementor-pro. When we rename the plugin website is loading. Please help.

    Thank you.

    The page I need help with: [log in to see the link]

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Looking at your site, you are an Elementor Pro v3.0.1 user. The developer can’t have a conversation with customers here. That’s not permitted for anyone.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://my.elementor.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)
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