Error: elementorFrontend.elementsHandler is undefined

Hi @weltraumduft,

Is this error in your Complianz dashboard? I can’t find the console of the browser?

If so, it might be a false positive and could be gone soon after an automatic recheck by Complianz.

Let me know!

regards Aert

Hi @weltraumduft

I’m marking this as resolved for now, but feel free to reach out if further assistance is required.

Kind regards,
Jarno

Hello Jarno, Aert,
yes it is in the Dashboard.

Uncaught TypeError: elementorFrontend.elementsHandler is undefined in line 43

After i install new Update this day, the Error still exist.

Hi @weltraumduft,

The error message is only shown in the Dashboard and does not appear anywhere on the front-end of your site, so this shouldn’t really be a cause for concern.

We show these errors in the back-end because if an error breaks jQuery, Complianz might not run correctly as a result. This error message could help us find the cause of the problem.

Kind regards,
Jarno

Hello Jarno. The error message shown me in Chrome and Firefox. Today, the error change to another ??

(index):43 Uncaught TypeError: Cannot read property 'runReadyTrigger' of undefined
    at HTMLDocument.cmplz_elementor_fire_initOnReadyComponents ((index):43)
    at HTMLDocument.dispatch (jquery.min.js:2)
    at HTMLDocument.v.handle (jquery.min.js:2)
    at cmplzRunAfterAllScripts (complianz.min.js:1)
    at cmplzEnableMarketing (complianz.min.js:1)
    at setBlockedContentContainer (complianz.min.js:1)
    at conditionally_show_warning (complianz.min.js:1)
    at HTMLDocument.<anonymous> (complianz.min.js:1)
    at e (jquery.min.js:2)
    at t (jquery.min.js:2)

This error only shown on the start page. and only when i accept all cookies. when i choose ′functionaly cookies only′ the error message gone. When i disable your complianze plugin, the error is gone. Dont know what runReadyTrigger do. It is a function from elementor? Why it is in a complianze fire_initOnReady function?

I found interesting point: when i disable my youtube video on start page, the error is gone ! I tried to disable the Lazy Load and the private mode. But this is not the solution ?? The elementor video box in combination with Complianze makes trouble.

kind regards, marco

sorry I must correct myself!
We have two different error messages.
In Firefox “Uncaught TypeError: elementorFrontend.elementsHandler is undefined”
In Chrome “Uncaught TypeError: Cannot read property ‘runReadyTrigger’ of undefined”

But… both errors are on line 43 !
I think it is the same bug, the browser gives different messages.
I dont talk about Backend, i mean the browser console !

• This reply was modified 3 years, 8 months ago by weltraumduft.

Hi @weltraumduft,
Thank you for the clarification about the error.

Concerning the error and why it occurs: we have to trigger the “frontend.js” again after un-blocking the video, this works, but it does display a console error. We will contact Elementor and look into this, but without their co-operation, there isn’t really an elegant and permanent solution available.

We will hide this particular error from the Complianz Dashboard with the coming update, so that at least the +1 disappears.

Kind regards,
Jarno

Only important is that we have no problem and only a message in console ??
Thanks for your time.