Error File permission

  • Resolved Alex

    (@amartignier)


    2 weeks, 3 days ago

    Hi,

    After recent update of Duplicator Lite, all the zip backup files are saved with a 600 permission access (installer.php are still in 644). And because of that I can’t download them from the website anymore, I need to use a ftp software like FileZilla to either change the file permission to 644 or download them directly. It’s not very practical.

    System information :

    • duplicator lite 1.5.11.1
    • php 8.3.9 / php limit 180 / max file size 300mo
    • wordpress 6.6.2
    View post on imgur.com

    Thanks for your help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @amartignier,

    We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in www.ads-software.com forums for security reasons.

    To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

    https://duplicator.com/contact/?form=1

    Looking forward to hearing back from you.

    Thanks!

    Thread Starter Alex

    (@amartignier)

    Thanks @mohammedeisa for your answer.

    I will send you a message with the form in your contact page.

Viewing 2 replies - 1 through 2 (of 2 total)
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