Error FooGallery

  • Resolved jonatanrodriguez

    (@jonatanrodriguez)


    4 years, 3 months ago

    Hi. When I start FooGallery I get an alert:
    “There has been a critical error on your website. Please check your site administration email inbox for instructions.

    Learn more about debugging in WordPress. ”

    I have contacted the wordpress technical service and apparently my website is fine, it must be a failure of the Plugin itself. I can’t access my galleries, or create a new one, I can’t access the configuration pane, etc.

    I need help. Thank you very much.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author bradvin

    (@bradvin)

    hi @jonatanrodriguez

    What version of PHP and WordPress are you running?

    Plugin Author bradvin

    (@bradvin)

    Also, can you ask your website host for more info about the critical error that is happening when you activate FooGallery. They should be able to find this info from within your error logs

    Thread Starter jonatanrodriguez

    (@jonatanrodriguez)

    PHP: 7.3
    Wordpress: 5.5

    They (wordpress) say it’s a Foogallaery problem

    Plugin Author bradvin

    (@bradvin)

    Your version of PHP and WP is fine. Please can you try and get the details of the error, as we cannot do anything until we know that

    In my admin the error appears: I cannot edit the gallery its greyed out, I read it was something to do with wordpress taking away

    Uncaught TypeError: this.tmpl.id.match(…) is null

    wp-content/plugins/foogallery/extensions/default-templates/shared/js/foogallery.min.js?ver=1.9.31:10

    Plugin Author bradvin

    (@bradvin)

    @jasonmac_75 your error is a JavaScript error which is different to the PHP error for this topic. Please can you start a new thread or search for other similar threads (there are a few and some also have solutions)

    @jonatanrodriguez did you manage to get more details on the PHP error from the logs? It would be helpful to find out which line of code within FooGallery is causing the error. You can usually get this info from the error stacktrace

Viewing 6 replies - 1 through 6 (of 6 total)
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