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Lucas Lopes
(@lpdlo)

1 week, 5 days ago

Dear @narinderbisht,

I have identified an issue with the form functionality when using Chrome’s autofill feature. When selecting or entering a number in any form field, the message “Please fill out this field” appears, preventing the form from being submitted. This issue can be observed on the Prof Beauty contact page.

This error seems related to the compatibility of the plugin with Chrome’s autofill feature and may significantly impact the conversion rates for sites using this plugin, as it prevents users from completing the form.

I am available to provide additional information if needed and look forward to a prompt resolution of this issue.

Best regards,
Lucas Lopes

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Narinder Singh
(@narinderbisht)

1 week, 5 days ago

Hello @lpdlo
I checked the chrome auto-fill. Please check this screen record after the value-added field does not show any error.
https://www.awesomescreenshot.com/video/33550511?key=087c2f93e5d3baa1689087a272d0e7eb

Please share screen record, what exactlly the issue. Is form working with auto fill without the plugin activation?

Thread Starter Lucas Lopes
(@lpdlo)

1 week, 5 days ago

Dear @narinderbisht,

Thank you for your response. I recorded the screen to demonstrate the exact issue as it occurs when using Chrome’s autofill feature with the plugin active. You can view the screen recording here:

https://www.awesomescreenshot.com/video/33562569?key=e7a0fbe29ab55ce2a2c70d98da343645

In this video, you’ll see how, when auto-filling a number, the message “Please fill out this field” appears, preventing the form submission. This issue seems directly tied to the plugin’s interaction with Chrome’s autofill.

Please let me know if you need any additional information to assist with troubleshooting.

Best regards,
Lucas Lopes

Asiqur Rahman
(@imasikur22)

6 days, 10 hours ago

any update on this?

Plugin Author Narinder Singh
(@narinderbisht)

6 days, 8 hours ago

@lpdlo @imasikur22 ,
I will update you, when I update the plugin version.
Thank you.

Plugin Author Narinder Singh
(@narinderbisht)

5 days, 6 hours ago

Hello @lpdlo @imasikur22

Please try updated version. I hope it will fix the issue.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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