Error getting response of watson on wordpres site

  • Resolved camilobarconin

    (@camilobarconin)


    4 years, 11 months ago

    Hi, i already upgrade the plugin to the Version 0.8.27, i change the API to V2, and set the username to apikey, then i set my credentials, i test the bot on the preview link from IBM and works fine, the bot at this moment get the welcome message but when i send some menssage never reply

    The page I need help with: [log in to see the link]

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  • Plugin Author Intela-bot Help

    (@intelahelp)

    Hello @camilobarconin.

    To solve your problem we need extended information about your plugin installation. To get the file with the extended information, follow these steps:

    • Go to your WordPress Dahsboard (sample screenshot)
    • Go to “Watson Assistant” > “Set Up Chatbot” in the left menu (sample screenshot)
    • On the “Set Up Your Chatbot” page go to “Having Issues?” tab (sample screenshot)
    • On the “Having Issues?” tab, download full log file with extended information by following the link (sample screenshot). Don’t publish it openly on sites like WordPress Forums as it may contain sensitive information.
    • Send email with description of your issue and attached file to [email protected]
    Plugin Author Intela-bot Help

    (@intelahelp)

    Topic was in a Waiting state for longer than 7 days, Topic was automatically resolved

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