• Resolved bruces4gt

    (@bruces4gt)


    Recaptcha worked fine on WP Forms to validate a contact request however after exiting, the admin is unable to login to wp-admin. User name and password accepted, but “Error: Google reCAPTCHA verification failed. Do you have JavaScript enabled?” is returned. JS is enabled on each of the browsers.

    Recreated same problem on secondary site. Was able to gain access to the control panel and delete the simple google recaptcha folder and able to login.

    Would like to use the recaptcha to eliminate junk contact request but need to access wp-admin to modify site.

    WP ver 5.9.2
    WP Forms Lite Ver 1.7.3
    Theme Twenty Seventeen Ver 2.9
    Google recaptcha Ver 3.9
    Php Ver 7.3.2

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Same issue here, following.

    Plugin Author Minor

    (@minor)

    Hi @bruces4gt and @brandonjameswessels,

    Probably you have entered wrong keys. You should see emergency reCAPTCHA deactivation link – no need to use some kind of “control panel” or FTP.

    Thread Starter bruces4gt

    (@bruces4gt)

    The keys appear to be good. The reCaptcha still works as registered on the site. You cannot login to modify the site because you still get the error message.

    Thread Starter bruces4gt

    (@bruces4gt)

    try https://100menwhocareconcord.com/contact-2/ to see the keys appear correctly because the recaptcha works.

    Thread Starter bruces4gt

    (@bruces4gt)

    Where do you find the “emergency reCAPTCHA deactivation link”? I do not see it on the google/recaptcha/admin page??

    @bruces4gt, looks like you fixed it, as I just submitted a message through that form?

    How did you fix it, or maybe it was a caching issue, so either it works for me because I’ve never been to your site before, or else the caching period expired?

    • This reply was modified 2 years, 8 months ago by jondaley. Reason: subscribing
    Thread Starter bruces4gt

    (@bruces4gt)

    The form is working fine. @minor mentioned the keys may be entered incorrectly. The form is working but I cannot manage the site. With Google ReCaptcha enabled, you cannot gain access to wp-admin to edit the site. The error occurs when you try to login to the site.

    Ah, I now see that the form isn’t showing on the login page. Maybe the contact form is using a different recaptcha plugin? Looks like you are having a different problem than me anyway, good luck!

    Thread Starter bruces4gt

    (@bruces4gt)

    reCaptcha badge does not appear on wp-admin login form.

    Thread Starter bruces4gt

    (@bruces4gt)

    After removing the domain from the simple-google-recaptcha dashboard, the emergency deactivate button is shown on the wp-admin login?? ReCaptcha is deactivated. Perhaps this version of recaptcha does not work well with twenty-seventeen theme.

    Thread Starter bruces4gt

    (@bruces4gt)

    The root of the problem appears that by selecting recaptcha on the “login” page, the recaptcha badge will not appear in the 2017 theme when attempting to access wp-admin. Nor does the emergency deactivate so you have little chance of logging in to sort out the issue or to disable the plugin. In turn, you have to access the c-panel or ftp to delete/rename the plugin. For some reason, when I removed the domain from the google control panel, the emergency deactivate feature was displayed on the login page. Ahh – great.
    I deactivated it, went to the recaptcha set up screen and deselected the feature on the login page. I re-added the domain on the google control panel and reentered the keys and it is working fine. If this runs ok for a few days, I will add it back to the major domain.

    Plugin Author Minor

    (@minor)

    Hi @bruces4gt,

    Thanks for the information. A lot of messages last days (not only this thread), I’m a little bit lost :-).

Viewing 12 replies - 1 through 12 (of 12 total)
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