Error happens

  • Resolved ylyas

    (@ylyas)


    2 years, 3 months ago

    The form was working good.
    Now I am setting GTM to mysite and setting the goals. And for checking I had to enter mysite again and again and submit my form several times. And then this error happened.
    Then on my admin panel I saw this notification

    Now every time this error happens when I try to submit the form.

    There is also this message at plugin’s admin panel:

    Mailer: Other SMTP
SMTP Error: The following recipients failed: [email protected]: : Recipient address rejected: Policy Rejection- Quota exceeded. https://help.dreamhost.com/hc/en-us/articles/215730437-SMTP-quota-limits
[email protected]: : Recipient address rejected: Policy Rejection- Quota exceeded. https://help.dreamhost.com/hc/en-us/articles/215730437-SMTP-quota-limits
[email protected]: : Recipient address rejected: Policy Rejection- Quota exceeded. https://help.dreamhost.com/hc/en-us/articles/215730437-SMTP-quota-limits

    I see the word “quota limits”. Maybe it is because of some limitations for form submissions?

    If it is so how can I see limitations info?

    Are there really limitations? If it is so why there are limitations? Soon there will be many traffic on my site and there will be many submissions. Why limitations are there?

    How to solve it?

    • This topic was modified 2 years, 3 months ago by ylyas.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support David

    (@dpinson)

    Hi there @ylyas,

    The error message you’re seeing has to do with SMTP quotas set by your web host. Check out the guide the error is linking to, as it provides more information on the limits Dreamhost has on SMTP messages:

    https://help.dreamhost.com/hc/en-us/articles/215730437-SMTP-quota-limits

    I can’t say for certain if you’ll be able to get around the limit though, but you can reach out to Dreamhost for further assistance. They should be able to tell you if there is a way to get a higher sending limit.

    You can also check out the other mailer services that our plugin can connect to. Those services often have very high limits on how many emails can be sent.

    Check out this guide in our documentation. It walks through each mailer we support and includes the benefits of each: https://wpmailsmtp.com/docs/a-complete-guide-to-wp-mail-smtp-mailers/

    I hope that helps! Have a great day! ??

    Thread Starter ylyas

    (@ylyas)

    Thank you very much @dpinson
    It helped

Viewing 2 replies - 1 through 2 (of 2 total)
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