• I Install the plugin and made a compression for my free pictures 400 I think… but now I can’t see no image in my store.
    Is just a blank space, what should I do?
    I disabled the pluggin but still doesn′t show any image?

    The page I need help with: [log in to see the link]

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  • Plugin Author TinyPNG

    (@tinypng)

    hi paolabsb28,

    First of all, I am really sorry because I made a mistake. I thought I had responded to you the day you posted it.

    I hope that by now you have solved the problems you had. If you are still experiencing them we would need some data to understand better the problem and to be able to help you. To use the plugin you need to be registered with an email account and that gives you access to an API KEY. Please provide us the email you are registered with so we can see your tinify profile, access to your API KEY and help you. I encourage you to send us an email to [email protected] to be able to maintain the privacy of your data.

    Sorry again. I hope you have a nice day.

Viewing 1 replies (of 1 total)
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