error in connecting plugin Event Tickets to Stripe Gate way in setting

  • Resolved faranblack1992

    (@faranblack1992)


    1 year, 8 months ago

    Hi Dear support Team
    I have set up an e commerce website with Event Tickets and The Events Calendar when I want to connect stripe gateway to my site, it asks for credential and then it send me back to my website with this URL: https://example.com/wp-json/tribe/tickets/v1/commerce/stripe/return?stripe=[lengthy String]
    but how ever I enabled ticket Commerce in my event ticket settings, it return Internal server error as follow:
    Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.
    what should I do ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darian

    (@d0153)

    Hi @faranblack1992

    Thanks for reaching out. Let me help you with this one.

    Could you check the error logs if you can see a more detailed error message about the issue?

    If that doesn’t help, could you try replicating the issue on your staging site and enable debugging from there? It should display a more detailed error aside from the error message you provided. You could also check for errors in debug.log file.

    Could you also provide the version of the following? This will help me understand how your system is set up.

    • PHP
    • WordPress
    • The Events Calendar
    • Event Tickets
    • Theme
    Plugin Support Darian

    (@d0153)

    Hi @faranblack1992

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)
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