Error in deployed chatbot

  • Resolved hali741

    (@hali741)


    2 years ago

    I have deployed my chatbot and i have the follwing message.

    Your chatbot has been successfully connected to your WordPress site. Browse your website to see it in action.

    once I click the link, the chatbot is showing:
    Something went wrong.Cannot process your message. Try again later.

    Please advise

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter hali741

    (@hali741)

    Please can you guide me on how to rectify the error

    Plugin Author intelahelp

    (@intelahelp)

    Hello, hali741

    Thank you for contacting us.

    Could you take a screenshot of the page on the IBM website from where you copied the data for connecting the chatbot?

    Kind regards,
    Support for WordPress plugin “Chatbot with IBM Watson”

    Plugin Author intelahelp

    (@intelahelp)

    Hello, hali741

    We haven’t heard from you recently. Do you still have any questions or need our assistance? We will be glad to help you.

    Kind regards,Support for WordPress plugin “Chatbot with IBM Watson”

    Plugin Author intelahelp

    (@intelahelp)

    Hello, hali741

    We haven’t heard from you for two weeks. We consider the issue resolved.

    Please feel free to contact us if you need help with the plugin in the future.

    Kind regards,
    Support for WordPress plugin “Chatbot with IBM Watson”

    Hello there.
    I have the same issue.
    Although the thread has been marked as resolved, I don’t see any solutions here. Hence, I have opened a new forum regarding the same issue. Please help me.
    Here’s the link to the post I made:https://www.ads-software.com/support/topic/error-in-deployed-chatbot-ibm/#new-topic-0

    Kind Regards,
    Inesh

Viewing 5 replies - 1 through 5 (of 5 total)
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