• Resolved deeveearr

    (@deeveearr)


    Hi guys, I’ve found an error in the latest version (above)

    On the front end, it kept saying ‘video has issues’ (in red)

    and on trying to play it, it just said that the video was not found

    So I tried rolling the plugin back to the last version (7.5.41.7212) and all works fine now.

    For info:

    I’m using videos downloaded from Dropbox and changing the last part of the link from dl=0 to raw=1

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello deeveearr,

    I tried that on a video and I noticed no issues. The DropBox link with &raw=1 at the end would play fine in latest FV Player.

    I checked the code changes since version 7.5.41.7212 and I did not notice anything that could cause this issue.

    Are you using a shortcode like [fvplayer id=”1″] or is it with [fvplayer src=”https://www.dropbox.com/…mp4?rlkey=o3pkgjavnmz14dwga9owqr1ln&raw=1″%5D ?

    Thanks,
    Martin

    Thread Starter deeveearr

    (@deeveearr)

    Hi @foliovision

    No, I’m creating a new video, then hitting ‘Copy Shortcode’ from the fv player admin page – I’ll try it again and let you know

    Thread Starter deeveearr

    (@deeveearr)

    Hi again @foliovision

    I just tried it again using the new version and it loaded and played straight away.

    I must have found a gremlin initially!

    Thread Starter deeveearr

    (@deeveearr)

    Hi guys,

    Again there’s an issue with ALL of my FV Player videos, where all that’s happening (under the green ‘video is ok’ admin notice is an ‘html5: video file not found’ notice.

    I’ve re-installed FV Player with no success.

    One of the pages containing a video is at

    https(colon,slash,slash)midlandsmaidens(dot)com/summer-recruitment-2024/

    Any chance of a permanent fix?

    For info, all videos were uploaded to dropbox and the dl=0 portion changed to raw=1

    **edit**

    Please ignore – a hard refresh and clearing browser cache sorted it.

    Hello deeveearr,

    Thank you for the link. I see there’s FV Player with a Dropbox link to video and it fails to play.

    When I open that Dropbox link directly it plays the video. The format of the link looks like this (I’m obfuscating the {id} and {key}):

    https://www.dropbox.com/scl/fi/%7Bid%7D/Summer-Recruitment-2024-Titles-Edit.mp4?rlkey={key}&raw=1

    The reason why it does not play in FV Player is that it probably checks some of the HTTP request headers, such as the referrer header. When I insert it using bare HTML5 video tag it won’t play either:

    <video controls><source src="https://www.dropbox.com/scl/fi/{id}/Summer-Recruitment-2024-Titles-Edit.mp4?rlkey={key}&raw=1" type="video/mp4" /></video>
    

    So it’s not a problem with FV Player, but a more general isse.

    I found that it actually depends on the dropbox.com cookies which you browser has.

    So the Dropbox link cannot play the video reliably, as they probably don’t want you to be using their services for video playback anyway.

    Or are you using some paid plan which should let you use video links with 3rd part players?

    Please post your issues to https://foliovision.com/support/ in the future to help us keep track of the issues.

    Thanks,
    Martin

    Thread Starter deeveearr

    (@deeveearr)

    Hi Martin @foliovision

    Indeed, I’m using Dropbox pro now, and I’m waiting on an admin to approve my account for the foliovision/support website.

    Thread Starter deeveearr

    (@deeveearr)

    @foliovision all sorted (again) now.

    First I tried using bunny to upload and playback videos, but I wasn’t impressed at all – and whereas Foliovison recommends using bunny, it’s a nightmare using it on a WordPress website, as it’s five – ten times slower than using Dropbox.

    So I closed my account.

    Going into the Dropbox community, I got into a chat with a member on there, who pointed out that if the video plays in a browser, then it’s nothing to do with Dropbox, its a Foliovision problem, when he also pointed out a Chrome extension Dropbox link generator.

    So I pulled out all of the Dropbox videos from Folioplayer and replaced them with the new link generated urls, popped them into FV Player and they work really well now.

    Hello deevearr,

    Are you sure you used the Bunny Stream feature? FV Player lets you drag&drop upload feature with Bunny Stream and the videos are fast to play.

    Maybe you just used MP4 videos with Bunny CDN, which can get slow if they are not encoded for web.

    You started a ticket about your DropBox issues on Foliovision.com, so please let’s continue there if you are still having issues.

    Thanks,
    Martin

    Thread Starter deeveearr

    (@deeveearr)

    Hi @foliovision

    Indeed, it was the Bunny Stream feature that I used and it turned out to be laughably slow with a poor UI that occasionally tried to work (dragging and dropping NEVER worked)

    But it’s all sorted now with the Chome link Generator.

Viewing 9 replies - 1 through 9 (of 9 total)
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