error in module.metaboxes line 973

  • Resolved brettbum

    (@brettbum)


    10 years, 7 months ago

    Warning: date_format() expects parameter 1 to be DateTime, boolean given in /public_html/wp-content/plugins/leads/modules/module.metaboxes.wp-lead.php on line 973

    I’m very new to this plugin, and like what I’m seeing in general.

    When I first turned it on (running with Gravity forms), the first lead I checked presented the error above when I looked at the lead. Error shows up in several places after I click into the lead.

    Couple things, I am using Gravity Forms. The lead was ‘captured’ from Gravity forms.

    It successfully captured the First Name from the name field, but not the Last Name, which was blank in Leads.

    Not sure if I performed the setup correctly for WP Leads. (I only activated it.) Couldn’t find any other instructions on what I may or may not need to do on the InboundNow site? (That was a bit confusing for what its worth, trying to find simple setup documentation or videos. The demos ‘almost’ show you but not quite. ?? )

    Sharing a little extra here in case it helps the plugin developers, clean things up for future users….

    https://www.ads-software.com/plugins/leads/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author David Wells

    (@davidwells)

    Please install the health check plugin and verify your site runs on PHP version 5.3 or greater. https://www.ads-software.com/plugins/health-check/

    Sometimes hosting providers display incorrect information about what version you are running and you need to install the health check plugin to verify.

    If it is not greater than 5.3.3. You need to contact your hosting provider for them to upgrade. PHP 5.3.3 came out in 2010

    Plugin Author David Wells

    (@davidwells)

    Also disable ajax on gravity forms if you have that on or use our forms https://docs.inboundnow.com/guide/forms/

    Thread Starter brettbum

    (@brettbum)

    response from Health Check (running 5.4.29 so that’s not the issue, we are definitely greater than 5.3

    Excellent: Your server is running PHP version 5.4.29 and MySQL version 5.5.37 which will be great for WordPress 3.2 onward.

    I do not have ajax on in gravity forms. I separately enabled (clicked ‘ON’) Gravity forms no conflict mode which states “Set this to ON to prevent extraneous scripts and styles from being printed on Gravity Forms admin pages, reducing conflicts with other plugins and themes.”

    I was still seeing the error, so I also set the Leads plugin option to turn on Compatability Mode in the Global Settings.

    Now I get the same error but different lines….

    Warning: date_format() expects parameter 1 to be DateTime, boolean given in /public_html/wp-content/plugins/leads/modules/module.metaboxes.wp-lead.php on line 1765

    and

    Warning: date_format() expects parameter 1 to be DateTime, boolean given in /public_html/wp-content/plugins/leads/modules/module.metaboxes.wp-lead.php on line 1823

    While I might try your form editor eventually, my preference would definitely be to continue using Gravity Forms, a plugin that I have grown to trust for myself and my clients for over 3 years.

    Thread Starter brettbum

    (@brettbum)

    On a separate note, when I went into the Logs tab, I could see that the correct form field information was present, but just not mapped.

    In the Logs area, I then mapped the last name to last name, zip to zip, email to email etc.

    That solved the problem of the missing Last Name, but I still see the broken code errors.

    Note, I think this mapping of form fields would benefit from some documentation. It was not difficult, but would be helpful to know that it needs to be done and where to go to do it and some instructions on how to, or some scenarios or something.

    Again, not trying to be critical, just trying to help make this a better experience for others. ??

    Plugin Author David Wells

    (@davidwells)

    Hey Brett,

    I remember you from charlotte! haha small world.

    Shoot me a note on inboundnow.com/contact and we can troubleshot this for you.

    – David

    Thread Starter brettbum

    (@brettbum)

    Thanks David. I thought I might have known you. I recognized your name, but couldn’t place it in context. ??

    will send you a message!

Viewing 6 replies - 1 through 6 (of 6 total)
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