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  • Roxy

    (@roxannestoltz)

    Hi @guglielmirent ,

    Thanks for reaching out!

    I understand that the date and order number are displaying in the incorrect place within the My Account → Orders page, is that correct?

    After seeing the screenshot you provided, I see what you mean! However, I am unable to reproduce this issue on my testing site which uses the latest version of WooCommerce and WordPress, and has the default Storefront theme active, as seen below:

    Typically, this is caused by something conflicting with WooCommerce. To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

    If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

    If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Let us know how this goes!

Viewing 1 replies (of 1 total)
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