Error in Update PHP

  • Resolved Will Brownsberger

    (@will-brownsberger)


    10 years ago

    I recently have started getting an error in normal operations of my site. I don’t correlate with any change in software.

    It appears on the backend and the front end:
    Warning: An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to www.ads-software.com. Please contact your server administrator.) in /home/willbr5/public_html/wp-includes/update.php on line 457

    It is an intermittent error. I have tried the following things suggested in threads on this topic:

    1. Changed themes to 2015 — same error.
    2. Disabled all plugins — same error.
    3. Reinstalled update.php from latest download — same error
    4. Contacted my webhosting service — still awaiting a response, but given the intermittency of the error, not sure I’ll get much from them.

    Inspecting the code segment, the error occurs when WordPress phones home to do a version check on themes and can’t get an https connection. It reverts to http and continues. The intermittency of the error may be due simply to WordPress not always phoning home for the check.

    Right now, the error is occurring 100% of the time on one of the sites I run, but not on two others that I run at the same host. But I have also seen the error come up on those sites. I have also seen the error come up under different lines from update.php — phoning home for plugin updates, for example.

    Any suggestions much appreciated.

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  • Thread Starter Will Brownsberger

    (@will-brownsberger)

    Additionally, I have run a malware check on Sucuri, which comes up clean.

    The error appears only for logged-in users.

    Thread Starter Will Brownsberger

    (@will-brownsberger)

    This problem does appear to have resolved itself without any action by me or by my web hosting company. I’ll start a new thread if it reappears. There are a number of threads on this problem and most of what appears in them is probably bad advice — people thinking they solved the problem when it actually solved itself.

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