Error Installing License

  • Resolved Luka2013

    (@luka2013)


    2 months ago

    I am trying to activate Wordfence, but I am encountering a serious issue. Even though I click the link sent to my email and the activation is successfully completed, when I access the Dashboard, it shows that activation is required again. I enter the credentials provided in the email, but it does not accept them, as shown in the screenshot.

    Could you please help me resolve this issue?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @luka2013,

    I can’t see the screenshot, but it may suggest a plugin conflict if you’ve successfully gone through the registration process without issue prior to that. Have you tried again with Wordfence as the only enabled plugin? If you’re able to complete the registration or dismiss the messages, then reenable your plugins one-by-one to see if any issues return when a specific one is active.

    Thanks,
    Peter.

    Thread Starter Luka2013

    (@luka2013)

    Thank you for the response. I successfully activated it; it seems it was causing a conflict with the cache I had enabled in the .htaccess file.

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