error installing plugin

  • Resolved mvneobux

    (@mvneobux)


    5 years, 1 month ago

    I had already activated the plugin months before. Today when I went to activate the plugin again my page went down reporting a critical error. Even with the plugin disabled the error occurs, I have to delete it to get the site back to normal. The error log is as follows:

     
[10-Jan-2020 09:19:09 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function epcl_generate_custom_styles() in /home/troca546/public_html/segredosdosonho.com.br/wp-content/plugins/reco-functions/custom-styles.php:17
Stack trace:
#0 /home/troca546/public_html/segredosdosonho.com.br/wp-includes/class-wp-hook.php(288): epcl_generate_header_styles('')
#1 /home/troca546/public_html/segredosdosonho.com.br/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
#2 /home/troca546/public_html/segredosdosonho.com.br/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /home/troca546/public_html/segredosdosonho.com.br/wp-includes/general-template.php(2879): do_action('wp_head')
#4 /home/troca546/public_html/segredosdosonho.com.br/wp-content/themes/reco/header.php(9): wp_head()
#5 /home/troca546/public_html/segredosdosonho.com.br/wp-includes/template.php(722): require_once('/home/troca546/...')
#6 /home/troca546/public_html/segredosdosonho.com.br/wp-includes/template.php(671): load_template('/home/troca546/...', true)
#7 /home/troca54 in /home/troca546/public_html/segredosdosonho.com.br/wp-content/plugins/reco-functions/custom-styles.php on line 17
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @mvneobux

    I am sorry about the issue you are experiencing and I am happy to assist you with this. As you can see in the stack trace, the issue is related to the reco-functions plugin.
    Have you made any changes since the last time you activate the plugin?
    YOu should try to completely remove W3 Total Cache and re-install:
    1. Purge Cache
    2. Deactivate and Delete Plugin
    3. Check .htaccess File (make backup)
    W3TC will create many directives in the .htaccess file to control caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
    Ensure that no residual entries are leftover in your .htaccess file after deleting the plugin.
    4. Delete wp-content files and folders
    – cache folder
    – w3tc-config folder
    – object-cache.php (if exists)
    – advanced-cache.php (if exists)
    – dbcache.php (if exists)
    – upgrade folder
    5. Delete Cached Files from CDN (if using CDN)
    Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled the minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.

    6. Go to your wp dashboard and re-install W3 Total Cache
    Thank you!

    Thread Starter mvneobux

    (@mvneobux)

    Thanks. Problem solved (Y)

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @mvneobux

    Thank you for the information. I am glad that your issue is resolved.
    We would really appreciate it if you could take a minute and post a review here. This will help us to continue offering a top-notch product to users. Thank you for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘error installing plugin’ is closed to new replies.