Error installing theme

  • Hello!

    I have a problem installing wordpress theme on portable web-server on my computer, usbwebserver8 to be specific. I keep getting the message “An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forum” living me with no clue of what to look for to fix it ie the cause.

    Can anyone help me on that?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    – If you can install plugins, please install the health check plugin and please post the output from the Debug tab (at the top there’s a button that will let you copy things into the forums in a formatted manner).
    – What does it say about connecting to www.ads-software.com in the first tab “Health check”?
    – Some info on using this plugin can be found here: https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/ https://codex.www.ads-software.com/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F

    Thread Starter ifykweches

    (@ifykweches)

    Hello!

    I can view themes but still cant download anything.

    I tried downloading the suggested plugin but got the error reports as follows:

    “An unexpected error occurred. Something may be wrong with www.ads-software.com or this server’s configuration. If you continue to have problems, please try the support forums.Try Again.”

    and

    “Fatal error: Maximum execution time of 30 seconds exceeded in F:\USBWebserver_v8.6\root\wfcc\wfcc\wp-includes\Requests\Transport\cURL.php on line 163”

    Dion

    (@diondesigns)

    That error could mean one of several things:

    1) the PHP curl extension is not installed or is incorrectly installed
    2) the PHP openssl extension is not installed or is incorrectly installed
    3) PHP and/or Apache does not support SSL/TLS connections

    From my recollection, the usbwebserver application contains outdated versions of Apache and PHP, and there is no way to update them. My suggestion is that instead of trying to debug your current problem, you instead install a modern Windows webserver application such as Xampp, WAMP, or Uniform Server. Uniform Server is the smallest and easiest to install/use, but updates are problematic. The Windows version of MAMP should be avoided; it uses the extremely non-standard Mac ports/settings that are unnecessary on Windows, and it requires paying for its “pro” version to obtain the same features of the above Windows-based webservers.

    Thread Starter ifykweches

    (@ifykweches)

    Thank you Dion. I guess I will try xampp like you have suggested.

Viewing 4 replies - 1 through 4 (of 4 total)
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