Error Integration Facebook for Woocommerce

Hi there @mfaisalaf

Thanks for your question!

I want to integrate my facebook with woocommerce but failed at last step with message “Something went wrong.
This may be because of a technical error that we’re working to get fixed. Try reloading this page.”. I’ve reloaded the step page for integration but still can’t.

Looks like that you need to remove the plugin completely from WordPress database and try to reconnect again.

Next Steps: Remove FB for WooCommerce from Database

What we want to do next is to completely remove the Facebook for WooCommerce data stored in your WordPress database.

– First of all, please backup your database [Important]

– Deactivate Facebook for WooCommerce

– Please navigate to your phpMyAdmin page, you might want to ask your host if you’re not sure, and then navigate to the SQL section and paste the code below into the white box, lastly please click Go:

Link to image: https://d.pr/3iYHSw

Click for the code to paste.

Sidenote: Sometimes some WordPress database has a unique table prefix, the most common prefix is wp, so the table will start like wp_options, but if your database has a different prefix, please ensure to adjust accordingly the above code.

Once, the above data removal is completed, please reactivate Facebook for WooCommerce and then go back to Marketing > Facebook, and click Get Started.

I hope that helps!

I’ve the same problem. Even if I do this operation, at the end of the synchronization procedure I always see the ID of a previous business manager.
How can I solve the problem?

Hi @tommyr,

If you have tried the suggestion above but it did not help, then per the forum guidelines, please start your own topic? We’ll be more than happy to help there. ??

Please share a link to this post so we know what has been tested.

See you!

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.